Managed Security Operations Center (SOC)

Tools and Technology Expertise

Our SOC team utilizes advanced security tools such as Threat Intelligence, IAM, Incident Analysis, Malware Detection, and tailored solutions for cloud environments. We also integrate automation to streamline incident management, making threat detection and resolution faster and more efficient.

• Datadog
• LogRhythm
• Fortinet
• SPLUNK
• IBM QRadar
• Crowdstrike
• SentinelOne
• Palo Alto Networks
• Trend Micro
• More.
  
  

Security Operations Center: Roles and Responsibilities

• SOC Monitor or Administrator: Oversees all SOC operations and steps in as needed.
  
  
• Security Analyst: Gathers security insights and monitors data flows across business assets.
  
  
• Threat Investigator: Investigates incidents to determine the cause and collaborates with responders.
  
  
• Threat Responder: Executes response actions to mitigate detected threats.
  
  
• Auditor: Ensures compliance with security policies and regulations.
  
  

SOC Tiers

Our SOC services are structured across multiple tiers to ensure seamless operations, faster response, and effective incident management.

• SOC Tier 1:
  Monitors security events, analyzes alerts and performs basic triaging to identify false positives. Escalates verified threats to higher tiers.
  Tier 1 analysts are mainly responsible for collecting raw data as well as reviewing alarms and alerts. They need to confirm, determine or adjust the criticality of alerts and enrich them with relevant data. For every alert, the triage specialist has to identify whether it’s justified or a false positive, as alert fatigue is a real issue. An additional responsibility at this level is identifying other high-risk events and potential incidents. All these need to be prioritized according to their criticality. If problems occurring cannot be solved at this level, they have to be escalated to tier 2 analysts. Furthermore, triage specialists are often managing and configuring the monitoring tools.
  
  
• SOC Tier 2:
  Conducts in-depth investigations of escalated incidents, performs forensic analysis, and initiates appropriate threat containment actions.
  At the tier 2 level, analysts review the higher-priority security incidents escalated by triage specialists and do a more in-depth assessment using threat intelligence (indicators of compromise, updated rules, etc.). They need to understand the scope of an attack and be aware of the affected systems. The raw attack telemetry data collected at tier 1 is transformed into actionable threat intelligence at this second tier. Incident responders are responsible for designing and implementing strategies to contain and recover from an incident. If a tier 2 analyst faces major issues with identifying or mitigating an attack, additional tier 2 analysts are consulted, or the incident is escalated to tier 3.
  
  
• SOC Tier 3:
  Manages critical security incidents, provides advanced threat intelligence, and performs root cause analysis to strengthen defenses.
  Tier 3 analysts are the most experienced workforce in a SOC. They handle major incidents escalated to them by the incident responders. They also perform or at least supervise vulnerability assessments and penetration tests to identify possible attack vectors. Their most important responsibility is to proactively identify possible threats, security gaps and vulnerabilities that might be unknown. They should also recommend ways to optimize the deployed security monitoring tools as they gain reasonable knowledge about a possible threat to the systems. Additionally, any critical security alerts, threat intelligence, and other security data provided by tier 1 and tier 2 analysts need to be reviewed at this tier.
  
  
• SOC Manager/Lead:
  Oversees operations across all SOC tiers, ensures alignment with security objectives, and communicates updates to stakeholders.
  SOC managers supervise the security operations team. They provide technical guidance if needed, but most importantly, they are in charge of adequately managing the team. This includes hiring, training and evaluating team members; creating processes; assessing incident reports; and developing and implementing necessary crisis communication plans. They also oversee the financial aspects of a SOC, support security audits, and report to the chief information security officer (CISO) or a respective top-level management position.
  
  

​​In addition to the tiered roles, multiple technical and specialty roles exist, including:

• Malware Analysts or Reverse Engineers offer support in responding to sophisticated threats by reverse engineering malware to help inform incident investigations, provide threat intelligence to the SOC, and improve future detection and response efforts.
  
  
• Threat Hunters (which map to tier 2) proactively look (i.e., hunt) for threats inside the organization. While this is also done by tier 3 analysts, a specialized role could be to review logs, proactively hunt for threats or research outside of the organization by analyzing publicly available threat intelligence.
  
  
• Forensics Specialists or Analysts investigate and research cyber events or crimes related to information technology (IT) systems, networks and digital evidence.
  
  
• Vulnerability Managers continually identify, assess, report on, manage and remediate vulnerabilities across endpoints, workloads and systems.
  
  
• Consulting roles: This group’s two most important roles are the Security Architect (SA) and the Security Consultant. The SA plans, researches and designs a robust security infrastructure within a company. SAs conduct regular system and vulnerability tests, and implement or supervise the implementation of enhancements. They are also in charge of establishing recovery procedures. Security consultants often research security standards, security best practices and security systems. They can provide an industry overview for an organization and compare current SOC capabilities with competitors. They can help to plan, research and design robust security architectures
  
  

Risk Assessment

We identify, analyze, and prioritize risks to protect your organization’s IT assets proactively. Our SOC team follows a risk-based approach to ensure that vulnerabilities are addressed based on their severity and potential impact.

• Risk identification across cloud, on-prem, and hybrid environments.
• Regular vulnerability assessments and compliance checks.
• Threat modelling and risk mitigation planning.
• Prioritization of risks based on impact and likelihood of occurrence.
  
  

Threat Response

When an incident occurs, our team initiates rapid response actions cleaning databases, securing systems, and stopping harmful processes. We also follow robust recovery protocols, including system backups, rebooting endpoints, and strengthening defenses for future resilience.Our SOC team takes swift action to contain and eliminate threats as soon as they are detected.

• Immediate isolation of compromised systems or endpoints.
• Blocking malicious IPs, domains, and file hashes.
• Implementing emergency patches or virtual patching.
• Collaborating with internal teams for a coordinated response.
• Initiating quarantine protocols to prevent the spread of malware or ransomware.
  
  

Incident Response

When incidents occur, our SOC team ensures a structured and efficient response process to minimize damage and downtime.

• Activation of pre-established Incident Response (IR) plans.
• Rapid identification, containment, and eradication of threats.
• Restoration of compromised systems to normal operations.
• Coordination with stakeholders and legal teams as needed.
• Continuous post-incident monitoring to prevent recurrence.
  
  

Reporting

We provide detailed reports to keep stakeholders informed about the security posture and the actions taken by our SOC team. Our reports are comprehensive, actionable, and aligned with compliance requirements.

• Daily, Weekly, and Monthly Reports: Insights into threats, incidents, and operational metrics.
• Executive Dashboards: Summarized metrics for decision-makers.
• Compliance Reports: Tailored reports for audits and regulatory compliance (e.g., PCI-DSS, SOC2).
• Post-Incident Reports: Detailed root cause analysis and recommendations for future prevention.
  
  

24/7 Operations

Laburity’s SOC services run continuously, providing non-stop monitoring and threat management to ensure your systems are secure around the clock.

• 24/7 Threat Monitoring: Real-time visibility into IT and cloud environments.
• Always-On Incident Detection and Response: Immediate action on any detected anomaly.
• Follow-the-Sun Support Model: Our global team ensures constant vigilance, no matter the time zone.
• Proactive Alerts and Notifications: Instant alerts for critical events to minimize response times.
  
  

Why Choose Laburity for Managed SOC Services? 

• 24/7/365 Threat Monitoring: Continuous monitoring across all IT assets.
• Certified Security Experts: Including OSCP, CEH, and SANS-certified professionals.
• Multi-Cloud Support: Expertise in AWS, Azure, GCP, and more.
• Advanced Threat Detection: Powered by Microsoft, OSINT, and other platforms.
• Compliance Management: SOC1, SOC2, ISO standards, and more.